Solutions for
Building Departments
Modernize Your Permit Lifecycle
MuniCollab digitizes applications, automates fee collection and plan reviews, and provides a single dashboard for all building department activities, from intake to final inspection.
MuniCollab digitizes applications, automates fee collection and plan reviews, and provides a single dashboard for all building department activities, from intake to final inspection.
The Modern Digital Building Department
Building departments often struggle with incomplete paper applications, manual fee calculations, and scattered email communications for plan reviews. This leads to inconsistent processes, frustrated applicants constantly asking for status updates, and valuable staff time being spent on administrative tasks instead of crucial inspections and compliance checks.
Full Digital Toolkit
Replace cumbersome PDFs with dynamic, online permit applications. Our infinitely-configurable forms guide applicants, ensuring you receive complete submissions every time. The system automatically generates invoices based on project scope, tracks payments, and can gate further review until an application is in good standing.
What MuniCollab Does for Building Departments
- Configurable Permit Types – Build custom applications with your forms, required documents, approval outcomes, and workflow triggers. Add or retire permit types in an afternoon.
- Workflows – Trigger any combination of tasks, emails, visibility changes, document generation, and invoice creation on submission, approval, denial, or any outcome transition you define.
- Reviews and Inspections – Control templates end-to-end: disciplines, stages, checklist items, applicability rules, reviewer roles, visibility tiers, and prerequisites. Toggle strict resubmittal enforcement, shot-clock tracking, reinspection sequencing, and comment libraries per department.
- Fees – Set fixed amounts or formulas referencing any application answer, with conditional rules for the right fees on the right projects. Accept five offline payment methods plus Stripe online payments, with per-entity credentials and a configurable bounced-check fee.
- Flexible Document Generator – Design permit cards, COs, denial letters, condition letters, and anything else your office issues in a rich-text template editor with your letterhead, seal, variable placeholders, and recipient notification defaults.
- Configurable AI – Set per department: which user groups can interact with the AI in chat, whether uploaded files are auto-analyzed, and which source material (municipal code, ICC codebooks, entity or municipal resources) the generation agent draws from.
- Scheduling Portal -Dedicated portal for inspection scheduling, including a calendar view of inspector availability for scheduling
- Examiner Workload Dashboard – Dashboard view of plan examiner workload and assignments
- Renewal Flow – Renewal application flow with dashboard expiration-warning banner and configurable TCO renewal limits
- Enforcement Metrics – Reports on violation aging, compliance rate, time-to-closure, escalation patterns, and inspector workload
- Code Enforcement Workflow – Full application type covering complaint intake, investigation, Violation Notices, compliance periods, owner responses, auto-escalation, and Order to Remedy
- Mobile Field Inspections – Run inspections from a tablet or phone in the field with the same interface your staff uses at their desks.
